Coffee shops

Costa Coffee

A 22-seat kitchen run by Eleni & Yassine, serving the dishes their grandmothers argued about on Tuesday nights in Kreuzberg.

Princesshay, Costa, Shopping Centre, Princesshay, Exeter EX4 3JT, United Kingdom £1–10
3.9
1,044 notes from regulars
01 The story, in three paragraphs

Why everyone keeps coming back.

Located in the heart of Princesshay Shopping Centre, Costa Coffee in Exeter stands out as a welcoming and reliable coffee destination for city centre visitors and shoppers alike. This well-loved coffee shop effortlessly combines quality, convenience, and friendly service, making it a perfect spot for a quick caffeine fix or a peaceful break from a busy day.

What truly sets this Costa Coffee apart is its attentive and skilled barista team, who consistently go above and beyond to ensure every order is served just right. As Jan Kneeshaw highlights, even during the busiest periods, the staff work seamlessly together to handle complex orders with precision, guaranteeing a satisfying experience every time.

The drinks menu offers a comforting selection of hot beverages, from rich, velvety hot chocolates to expertly brewed coffees that deliver the robust flavor Costa is renowned for. Customer Kat Grant praises their hot chocolates as not only delicious but also perfectly paired with their tempting cakes — creating a treat that warms both heart and palate amidst charming festive decorations.

Beyond the drinks, the atmosphere here is refreshingly calm. Florian Busch Rösch notes the quiet and uncrowded parking, allowing visitors to enjoy their coffee moments without the typical hustle of a busy shopping centre. Meanwhile, Marcus Timothy appreciates how efficiently the staff keep queues moving and tables clear, even during peak times, striking an ideal balance between liveliness and comfort.

Many patrons, like Kay Browning, feel a personal connection with the team, remarking on the baristas' quick, clever service and their thoughtful gestures, such as lending a hand with the restroom keylock. This level of genuine care transforms an ordinary coffee stop into a warm, familiar experience that brightens the day.

Whether you’re grabbing a quick cup between errands, settling in for a moment’s respite, or meeting friends in a friendly setting, Costa Coffee at Princesshay offers more than just great coffee — it invites you into a community of thoughtful service and consistent quality. It's a comforting oasis within Exeter’s bustling shopping hub, where every visit feels both efficient and welcoming.

For anyone seeking not only excellent coffee but a place where familiar faces and excellent customer care make all the difference, this Costa Coffee location is a standout choice.

03 Notes from regulars

1,044 notes — the real pulse of the room.

3.9
Based on 1,044 verified notes
5 451
4 294
3 164
2 66
1 73
All Cakes Outdoor Seating Hot Chocolate Social Distancing Cleanliness Downstairs Area Friendly Team Mocha Table Clearing Busy
Jan Kneeshaw.
2 month ago
Staff go above & beyond to accommodate a packed store. They worked very well together to make sure our complex orders were correct. No food bought only hot drinks.
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Kat Grant.
3 month ago
Had our drinks within 10 minutes. 2 tasty hot chocolates, no problems. Enjoyed our cakes too. Staff were pleasant. Tables available midday. Xmas decorations looked pretty.
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Kay Browning.
4 month ago
I always stop at this coffee shop while seeing to my business at the city centre. The staff are quick, clever, and properly barista! They always remember my tipple, and often remember my name. They also help me with the key-lock to the loo, though it’s a simple thing, they prevent me from struggling and feeling silly for it. Thank you, Costa Crew!
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Florian Busch Rösch.
4 month ago
The coffee is good and the service is polite and nice . The place is quiet and not too crowdy.
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marcus timothy.
4 month ago
Coffee is good, staff is usually great. Can get really busy at times but adequate staff are on hand to keep the queue moving and tables clear. Can't ask for more than that I guess.
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Vladimir Balaz.
4 month ago
Excellent location, few meters from the famous cathedral. The coffee is good, the staff is nice. Prices are standard. The place is very busy and you may wait longer to be served. Outside seating was available in 2024.
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Funky flyer.
4 month ago
Wonderful costa as always, nice seating areas, delicious food and coffee. Toilets and seating available outside, inside and downstairs too.
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Tara Brown.
5 month ago
Yummy!! Went there for a coffee break from shopping with my 8 year old and she got a golden huge chocolate coin and I had a cheeky Quality Street chocolate
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04 When to visit & how to find us

Hours & the door on Bergmannstraße.

Opening hours
Monday 07:00 AM - 05:30 PM
Tuesday 07:00 AM - 05:30 PM
Wednesday 07:00 AM - 05:30 PM
Thursday (today) 07:00 AM - 05:30 PM
Friday 07:00 AM - 05:30 PM
Saturday 07:00 AM - 07:00 PM
Sunday 07:30 AM - 05:00 PM
Finding the door

Princesshay, Costa, Shopping Centre, Princesshay, Exeter EX4 3JT, United Kingdom

05 What makes this place friendly

The details you usually have to call and ask.

Service options
  • Outdoor seating
  • Delivery
  • Onsite services
  • Takeout
  • Dine-in
Highlights
  • Great coffee
  • Great dessert
  • Great tea selection
Popular for
  • Breakfast
  • Lunch
  • Solo dining
  • Good for working on laptop
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Quick bite
Dining options
  • Breakfast
  • Brunch
  • Lunch
  • Dessert
  • Seating
  • No Table service
Amenities
  • Restroom
Atmosphere
  • Casual
  • Trendy
Crowd
  • College students
  • Groups
  • Tourists
Planning
  • No Accepts reservations
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
Parking
  • Parking
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